Privacy Policy
Effective date: 2026-02-18
easyK ("Company") complies with applicable privacy laws, including the Korean Personal Information Protection Act (PIPA). This policy describes how we collect, use, retain, and protect your personal data when you use our services.
1. Data Controller
Service: easyK (https://easyk.co.kr) Operator: DigiCoreLab Email: digicorelab@gmail.com Privacy Officer: DigiCoreLab Representative
2. Personal Information We Collect
[Required] - Social login (Kakao): email, nickname - Social login (Google): email, name, profile picture - Social login (Facebook): email, name [Automatically collected] - IP address, browser type/version, OS, access time, usage records, cookies
3. Purpose of Use
- User identification and membership verification - Service provision (policy search, expert consultation booking, job matching, etc.) - Booking, payment, and refund processing - Customer inquiry and complaint handling - Fraud prevention and service stability - Statistical analysis for service improvement (anonymized)
4. Retention Period
Personal data is deleted promptly once its purpose is fulfilled. However, data may be retained as required by law: - Contract/withdrawal records: 5 years (E-Commerce Act) - Payment/supply records: 5 years (E-Commerce Act) - Consumer complaint records: 3 years (E-Commerce Act) - Access logs: 3 months (Telecommunications Privacy Act) - Post-withdrawal fraud prevention: 30 days
5. Data Destruction
- Electronic files: permanently deleted using irrecoverable methods - Paper documents: shredded or incinerated
6. Third-Party Disclosure
We do not share your personal data with third parties except: - With your prior consent - When required by law - Booking information (name, date/time) shared with the expert you book
7. Processing Delegation
We delegate data processing as follows: - Payment processing: Toss Payments - Cloud hosting: AWS Changes to processors will be announced via this policy.
8. Cookies
- Purpose: login state, language preferences, usage statistics - You can block cookies via browser settings. Some features may be limited if cookies are blocked.
9. Security Measures
- Technical: encryption of personal data, SSL/TLS communication, access control, security software - Administrative: minimized personnel access, regular security training, internal management plans
10. Your Rights
You may request: - Access to your personal data - Correction of errors - Deletion (except where legal retention is required) - Suspension of processing Requests can be made via My Page or email (digicorelab@gmail.com).
11. Complaint Resolution
- KISA Privacy Center: 118, https://privacy.kisa.or.kr - Personal Information Dispute Mediation Committee: 1833-6972 - Supreme Prosecutors' Cyber Investigation: 1301 - National Police Cyber Bureau: 182
12. Changes to This Policy
This policy may be updated to reflect changes in law or internal practices. Changes will be announced at least 7 days before the effective date.